ORO uses Truist Bank to receive and process quarterly condominium dues from our unit owners. ORO provides a coupon book to owners who have not set up automatic payments for their quarterly condominium dues. Quarterly condominium dues need to be received by Outdoor Resorts at Orlando no later than the following deadlines:
- January 1
- April 1
- July 1
- October 1
Truist Bank and ORO provide a number of ways you can pay your condominium dues:
- Pay through Truist Bank using one of the options available as directed on the Coupon Book. For more information about these options, see https://truist.com/payments.
- Set up recurring charges to your credit card through the ORO Office. However, owners who choose to use their credit card are responsible to also pay an additional bank service charge of $20.00 per scheduled payment.
- Set up auto-pay from your own personal bank to make payment to Truist Bank. If an owner chooses to use this option, the owner is responsible to set up the payment through their bank’s bill pay service.
Note:
Using a bill pay service can delay payment processing. Make or schedule your payment well in advance of the due date. See your coupon book or statement for important instructions on using an online bill pay service. In most instances, payments received from a bill pay service are not processed on the same day that funds are debited from your account. Depending on the method of payment and delivery used by your bill pay provider, payments can take up to five business days or more to be posted to your association’s account.
Truist Bank Condo Dues Payment Information
Contacting Truist Bank Association Services
The Truist Bank Association Services group provides the following information sources:
- Phone Number: 1-888-722-6669
- Website: https://truist.com/payments
Setting Up Bill Pay from Your Bank
According to the Truist Bank Association Services, ensure your online Bill Pay setup reflects the following information:
- Payee Name: Outdoor Resorts at Orlando
- Payee Address: PO Box 628207, Orlando, FL 32862-8207
- Payee Phone: 1-888-722-6669
- Account Number: On each scheduled payment, use the bill pay account number on your personal association payment coupon. Do not add any other letters, numbers, or identifying words in the account number area. If you do not know your account number for your unit in ORO, contact the ORO Bookkeeper in the ORO Office.